Why ground ambulance was excluded
When Congress enacted the No Surprises Act, ground-ambulance services were left out due to lobbying concerns about reimbursement complexity for ground-ambulance operators (many of which are municipal or volunteer-staffed). NSA established an Advisory Committee on Ground Ambulance and Patient Billing to study the issue, but as of writing, no federal balance-billing protection exists for ground ambulance.
Which states have their own law
Approximately 10-15 states have enacted their own ground-ambulance balance-billing protections. Commonly-cited examples include New York, Colorado, Maryland, Maine, and Vermont. Click any state below for its statute citation, effective date, and state DOI consumer-protection entry point.
Bucketed state list
NSA does not cover ground-ambulance services. State law controls. Click any state for its ground-ambulance balance-billing posture, the state DOI consumer-protection entry point, and a state-specific statute citation where one is in force.
What it means for ERISA self-funded plans
Even where state law exists, ERISA self-funded plans escape state regulation under federal preemption (29 U.S.C. §1144). If you're on a self-funded employer plan, the state ground- ambulance protection may not reach your bill. Negotiation with the ambulance provider is often the only option for ERISA self-funded plan members.
What patients can do
- Look up your state. Click your state above. If state law applies, the state DOI consumer-protection page is the starting point.
- Request an itemized bill from the ambulance provider in writing. Many ambulance bills include line items that can be negotiated down.
- Ask about hardship discounts. Municipal and non-profit ambulance providers often have hardship discount policies.
- If your plan paid an OON rate, request a re-review citing medical necessity. The plan may agree to recompute.
Related healthcare resources
Informational, not medical, legal, or insurance advice. Consult a healthcare-billing attorney or patient-advocate before acting on a No Surprises Act dispute. The free CMS NSA complaint pathway is 1-800-985-3059.