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NSAidr
MA · last verified 2026-05-12

Massachusetts — NSA dispute pathway

Ground-ambulance balance-billing law
NO STATE LAW
State IDR pathway
[VERIFY PENDING]
Federal IDR (45 CFR §149.510)
ERISA self-funded plans
STATE DOI HAS NO JURISDICTION
Self-funded plans always route to Federal IDR + DOL/EBSA enforcement, regardless of state.

How Massachusetts fits the NSA picture

Existing MGL c. 176O §6 surprise-billing law does NOT cover ground ambulance. Pending bills H.5042 and H.1261 still in committee.

State DOI consumer-protection entry ↗

Free first step — CMS No Surprises Help Desk

The CMS-administered consumer complaint pathway. Free, federal, and the recommended first action for any balance-billed insured patient. You have 90 calendar days from when you knew or should have known of the NSA violation to file.

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